Contact & order help

For questions about your coffee, payment, delivery, or order, email us:

If you have already ordered, include your order number. Please do not email card numbers or other payment credentials.

Your coffee, from the roaster

Solution Coffee helps you discover and order coffee from independent roasters. Our partner roasters package and ship your coffee.

Your payment confirmation confirms your order. Shipping is confirmed separately when tracking is available.

Changes or a problem with an order?

Contact us with the order number and what you need help with. If you need to change or cancel an order, contact us promptly so we can check its status with the roaster.